Welcome to Auckland – A Newcomer’s Guide to Life in Auckland
Auckland Council has launched a fantastic new resource for anyone beginning their journey in our beautiful region — the Welcome to Auckland portal.
👉 Visit it here: https://ourauckland.aucklandcouncil.govt.nz/welcome-to-auckland/
If you’ve recently moved to Auckland, or you know someone who has, this online hub is designed to make settling in easier, more connected, and a whole lot less overwhelming.
What Is the Welcome to Auckland Portal?
The portal brings together all the essential information a newcomer might need — from local services and community facilities to how to get involved in civic life. It’s a one-stop shop that helps you understand how Auckland works and where to access support.
This initiative is based on the Welcoming Communities framework (led nationally by MBIE) and aligns with Auckland Council’s commitment to creating thriving, inclusive communities.
Why This Matters for New Aucklanders
Auckland is one of the most diverse cities in the world. Every year, thousands of people choose our city as their new home, and the Council’s goal is to ensure everyone feels that sense of belonging right from the start.
Kenneth Aiolupotea, General Manager Community Wellbeing, says it beautifully:
“This portal is a powerful tool in improving social cohesion and ensuring that our newest residents can fully participate in the economic, civic, and cultural life of our city from the moment they arrive.”
The portal isn’t just about practical information — it includes insights shaped by the experiences of recent migrants, mana whenua perspectives, and introductions to the cultural identity of Auckland, including Te Tiriti o Waitangi, local iwi and hapū, and significant cultural events like Matariki.
Workshops and Real-World Support
To complement the portal, Auckland Council is rolling out practical newcomer workshops across nine local board areas. These sessions cover:
How to use public transport
Accessing local services
Connecting with community programmes
Understanding your local board and how to participate
These workshops are delivered with support from trusted local community organisations and give new residents a friendly, hands-on start.
Sunita Kashyap, Community Innovation Manager, explains:
“When we design for newcomers, we are designing for the entire community… we are setting a foundation for genuine understanding and lifelong belonging.”
A Warm Welcome to You
Whether you’ve arrived from overseas, another part of New Zealand, or you’re helping someone new settle in — Nau mai, haere mai ki Tāmaki Makaurau. Welcome to Auckland.
Your new community is ready to support you as you settle, connect, and make this place home.
If you need help navigating services or finding local groups in East Auckland, feel free to reach out — I’m always happy to point you in the right direction.